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ITIL ITIL-4-Foundation Latest Exam Online, ITIL-4-Foundation Real Exam Answers

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If moving up in the fast-paced technological world is your objective, ITIL is here to help. The excellent ITIL 4 Foundation Exam (ITIL-4-Foundation) practice exam from ITIL can help you realize your goal of passing the ITIL Treasury with ITIL 4 Foundation Exam (ITIL-4-Foundation) certification exam on your very first attempt. Most people find it difficult to find excellent ITIL Treasury with ITIL 4 Foundation Exam (ITIL-4-Foundation) exam dumps that can help them prepare for the actual ITIL 4 Foundation Exam (ITIL-4-Foundation) exam.

ITIL 4 Foundation exam consists of 40 multiple-choice questions that must be answered within 60 minutes. The passing score for ITIL-4-Foundation Exam is 65%, and candidates who successfully pass the exam will receive the ITIL 4 Foundation certification. ITIL 4 Foundation Exam certification is a great way for IT professionals to demonstrate their expertise in IT service management and increase their career prospects. It also provides a solid foundation for further ITIL certifications.

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ITIL 4 Foundation Exam Sample Questions (Q121-Q126):

NEW QUESTION # 121
Which practice uses technologies such as intelligent telephony systems, a knowledge base and monitoring tools?

A. Service desk
B. Problem management
C. Service configuration management
D. Deployment management

Answer: A

NEW QUESTION # 122
What ensures that a service provider and a service consumer continually co-create value?

A. Service relationship management
B. Service offerings
C. Service consumption
D. Change enablement

Answer: A

Explanation:
A service relationship is defined as the cooperation between a service provider and service consumer. Service relationships are established between two or more organizations to co-create value. An organization can play the role of provider or consumer interchangeably, depending on the situation.
https://www.bmc.com/blogs/itil-key-concepts-service-management/#:~:text=and%20stakeholder%20management.-,Service%20Relationships,interchangeably%2C%20depending%20on%20the%20situation.

NEW QUESTION # 123
Which competencies are required by the 'service level management' practice?

A. Incident analysis and prioritization
B. Business analysis and commercial management
C. Balanced scorecard reviews and maturity assessment
D. Problem investigation and resolution

Answer: B

NEW QUESTION # 124
Which practice is MOST LIKELY to make use of artificial intelligence, robotic process automation, and chatbots?

A. Continual improvement
B. Service desk
C. Problem management
D. Incident management

Answer: B

NEW QUESTION # 125
What is a user?

A. The role that directs and controls an organization
B. The role that authorizes budget for service consumption
C. The role that uses services
D. The role that defines the requirements for a service

Answer: C

Explanation:
A user is a person who uses services on a day-to-day basis. Users are distinct from customers, as some customers do not use the service directly1. Users are one of the key stakeholders in service management2. Reference: ITIL Foundation - ITIL 4 Edition, page 5; ITIL 4 - A Pocket Guide, page 18.

NEW QUESTION # 126
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